In the event the Guest cancels his/her lease prior to occupancy, the deposit may be refunded, less a handling fee of 12% of the total rent, excluding additional fees (Processing and Insurance Products) charged at time of booking, if and when the property is re-rented for the same time period. In the event the premises cannot be re-rented for the full value paid by the Guest, the refund shall be reduced by the difference of the two rents. In the event the unit is not rented, the deposit shall be retained by the owners. This loss can be avoided if Rental Guardian Trip and Travel Cancelation Insurance was purchased and the reason for cancelation is covered under the travel insurance policy. All reservation changes must be acknowledged in writing. Foran Realty does NOT issue refunds due to acts of nature such as: weather, road conditions, or power outages, but Rental Guardian Trip and Travel Insurance does provide some protection against these instances.
PO Box 839
East Dennis, MA 02641